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New Security Features

What is the new security feature?

Users of My Online Branch have always authenticated themselves to gain access. From now on, Internet Suite will reciprocate and will also authenticate itself to you.

You will know with every certainty that you are visiting My Online Branch because you will be presented a graphic and phrase each time you logon to https://my.online-cu.com.

Has my password changed?

No. The answer you provide to the "challenge question" is separate from your regular My Online branch login password.

A User ID and Password is required to log in to our services. Services are provided through a secure connection. If you have difficulty logging in please check our FAQ, click the Forgot your password link, call Credit Union at 808-832-8700 or email us at info@hitelfcu.com -DO NOT send personally identifying information (i.e. Acct #, SS #, etc) in your email.

Unauthorized attempts to access, upload information, or deface this web site is strictly prohibited and are subject to prosecution under the Computer Fraud and Abuse Act of 1986 and Title 18 U.S.C. Sec. 1001 and 1030.